Privacy Policy

Last updated: September 29, 2026

This page explains how information may be handled when you use this website to contact Dr. Sunny Goel’s clinic. Please review and update this policy with the clinic’s actual operational practices and legal advice before publishing.

Information you provide

The appointment enquiry form asks for your name, phone number, selected concern and optional message. When you choose to continue to WhatsApp, the information is placed into a pre-filled WhatsApp message. It is not sent to the clinic until you press Send in WhatsApp.

How information is used

Information you choose to send may be used by the clinic to respond to your enquiry, discuss appointment availability and coordinate care-related communication. Do not submit emergency information, full medical records, identity documents or highly sensitive health details through this general enquiry form.

Analytics and advertising measurement

If Google Ads and Google tag tracking are enabled, this website may record interactions such as clicks on call links, WhatsApp links and the enquiry form’s Continue to WhatsApp button. These events indicate an interaction with the website; they do not confirm that a WhatsApp message was sent, a call was answered, an appointment was booked or treatment was provided.

Google and other third-party services may process data according to their own terms, privacy policies and the website’s configured consent settings. Configure Google Consent Mode and any cookie/consent banner as required for your jurisdictions and advertising setup. Do not send names, phone numbers, medical concerns or other personally identifiable or health information to Google Analytics or Google Ads.

Sharing and retention

The clinic should only access or share enquiry information as necessary for responding to the request, operating the service, complying with law or protecting rights and safety. The clinic should establish and follow an appropriate retention and deletion schedule. WhatsApp processing is also subject to WhatsApp/Meta’s terms and privacy policy.

Security

No website or messaging service can guarantee absolute security. Please avoid including sensitive medical details in an initial online enquiry. Contact the clinic directly to ask about secure ways to share clinical records when necessary.

Your choices and contact

You may choose not to submit the form and instead call the clinic at +91 92201 96170. For privacy-related requests, contact the clinic using this number and identify the information or request clearly.

Policy updates

This policy may be updated when website features, applicable requirements or clinic practices change. The latest revision date will be shown at the top of this page.

Important: This is a starter policy template, not legal advice. The clinic/site operator must verify it against actual data collection, analytics, consent, retention and applicable Indian privacy requirements before launch.